Starting today people across Brazil will be able to pay their local small business right within a WhatsApp chat. This seamless and secure checkout experience will be a game-changer for people and small businesses looking to buy and sell on WhatsApp without having to go to a website, open another app or pay in person. We’re rolling out today to a small number of businesses and will be available to many more in the coming months.
In Brazil you can search for a business, browse goods and services, add them to your cart, and make a payment all with just a few taps. We’re excited to finally unlock this ability for people and businesses right within a chat.
Just like every feature in WhatsApp, payments are designed to be secure. Card numbers are encrypted and securely stored, and people are required to create a Payment PIN and use it for each payment. We also offer customer support to ensure help is available, if needed.
We’re excited to hear how this service helps people and small businesses in Brazil connect on WhatsApp, and look forward to bringing it to more types of businesses and countries in the future.