略過,直接前往內容
  • 主頁
    • 私下傳送訊息保持聯繫建立社群盡情表露自我WhatsApp Business
  • 私隱設定
  • 幫助中心
  • 網誌
  • 企業商家專區
下載
條款與私隱政策2023 © WhatsApp LLC
WhatsApp 首頁WhatsApp 首頁
    • 私下傳送訊息

      端對端加密和私隱控制選項。

    • 保持聯繫

      在世界各地都能免費*傳送訊息並進行通話。

    • 建立社群

      群組對話易如反掌。

    • 盡情表露自我

      運用貼圖、語音和 GIF 等方式表達。

    • WhatsApp Business

      隨時隨地接觸顧客。

  • 私隱設定
  • 幫助中心
  • 網誌
  • 企業商家專區
WhatsApp 網頁版下載
WhatsApp 網誌

Growing our Tools for Business

As we announced last year, WhatsApp is building new tools to help people and businesses communicate with each other. Since we launched the WhatsApp Business app people have told us that it's quicker and easier to chat with a business than making a call or sending an e-mail. Today we are expanding our support for businesses that need more powerful tools to communicate with their customers.

Here's how people can connect with a business:

  • Request helpful information: When you need a shipping confirmation or boarding pass, you can give your mobile number to a business on their website, on their app, or in their store to send you information on WhatsApp.
  • Start a conversation: You may see a click-to-chat button on a website or Facebook ad to quickly message a business.
  • Get support: Some businesses may provide real-time support on WhatsApp to answer questions about their products or help you resolve an issue.

With this approach, you will continue to have full control over the messages you receive. Businesses will pay to send certain messages so they are selective and your chats don't get cluttered. In addition, messages will remain end-to-end encrypted and you can block any business with the tap of a button.

We will bring more businesses onto WhatsApp over a period of time. To do so, we will work directly with a few hundred businesses and a select number of companies that specialize in managing customer communications.

If you are interested in how a business can start using these new tools, you can learn more here. As always, we will be listening carefully to feedback as we go forward.

August 1, 2018

Tweet分享
下載
WhatsApp 主要標誌
WhatsApp 主要標誌下載
我們的工作功能網誌安全性企業商家專區
我們的角色關於我們工作機會品牌中心私隱設定
使用 WhatsAppAndroidiPhoneMac/PCWhatsApp 網頁版
需要協助嗎?聯絡我們幫助中心新型冠狀病毒安全顧問
下載

2023 © WhatsApp LLC

條款與私隱政策